Shipping policy

At Velssani, every order is prepared with the utmost care to ensure it arrives beautifully presented and ready to accompany you for years to come.

Order Processing

Orders are processed within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Please note that processing times are separate from shipping times.

Estimated Delivery Times

United States, United Kingdom & European Union
7–20 business days

Rest of the World
10–35 business days

Please note that delivery times are estimates and begin from the date your order is dispatched, not the date your order is placed.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your parcel every step of the way.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local customs authority. These charges, where applicable, are the responsibility of the customer.

Delivery Information

While we always strive to deliver your order within the estimated timeframe, shipping times may occasionally vary due to customs clearance, courier delays, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding should any unexpected delays occur.